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Clients' Comments

See comments from clients after they have used the Prepaid24 Platform, that is available 24/7 to buy prepaid electricity for Cape Town, Ekurhuleni, Johannesburg, Tshwane, Eskom and elsewhere.

Fantastic and efficient service from Prepaid24!! Keep it up!! Posted via HelloPeter by Volente from Cape Town on 25th April 2015
I made a mistake with my reference number. I used the 24/7 online support and they assist me very professional and in a very friendly, helpful manner. The airtime I purchased was uploaded within 10 minutes since I contacted them without any problem although I made a mistake with my ref. nr. Thank you so much for resolving my issue Prepaid24. Super convenient online site!! Posted via HelloPeter by Anita from Johannesburg on 24th April 2015
I bought prepaid electricity through Prepaid24. Instead of the usual email message with the token numbers, I received a SMS asking for the meter number and municipality. I contacted the 24/7 online support, giving them the required detail. They handled my query very efficiently, sending met the required voucher numbers without any fuss. Highly recommended!! Posted via HelloPeter by Hannes from Hartebeespoort on 21st April 2015
Goeie diens Koopkrag24, min wat mens sulke vinnige goeie diens kry. PUIK!!! Posted via HelloPeter by Johan from Pretoria on 19th April 2015
Bought prepaid electricity and did not receive my token. So I went on to the 24/7 online support within in few minutes they assist to help sending my token. This was a very excellent experience as I was worried that I will ran out of electricity soon. Thank you Prepaid24 for great assistance. Posted via HelloPeter by Ernst from Johannesburg on 19th April 2015
I unfortunately used the old ref number while doing the EFT which delayed my receiving the token number by 2hrs. When I went to the 24/7 online support, they took my query and in less than 5mins I got my token. I was super impressed. Their 24hrs support really does exist!! Impressed!! On a Saturday 20:00...WOW!!! Posted via HelloPeter by Sandra from Pretoria on 18th April 2015
Thanks for the great service and support, just used your online support and my problem was solved in 5 minutes, will never buy electricity another way! Posted via This Website by Ruan Labuschagne from Mbombela on 17th April 2015
Thank you Prepaid24 for your 24/7 online support assistance tonight when I needed to purchase prepaid electricity! Keep up the excellent work! Posted via HelloPeter by Merlin from Johannesburg on 17th April 2015
Total peace of mind and a weight off my shoulders. Posted via Live Support by Dianne from Meyerton on 14th April 2015
On 1 April 2015 I purchased prepaid electricity through Prepaid24. The token was not received after 15min post purchase. The 24/7 online support was contacted and within minutes the problem had been resolved. Excellent, friendly service! Posted via HelloPeter by M. Nieuwoudt from Johannesburg on 14th April 2015
We welcome and appreciate your feedback. If you have any questions or enquiries about your transactions, our Support team is waiting for you HERE.
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