Recharge electricity and airtime online

Clients' Comments

See comments from clients after they have used the Prepaid24 Platform, that is available 24/7 to buy prepaid electricity for Cape Town, Ekurhuleni, Johannesburg, Tshwane, Eskom and elsewhere.

Great, thank you Prepaid24. It is really great to deal with someone and sort a problem out straight away! Posted via Live Support by Robyn from Gauteng on 1st July 2013
WOW - what amazing service in getting non-payment of a token sorted out - instantly. Imagine what our country could be like if service everywhere was provided so quickly and efficiently! We'd be a winning nation. Thankyou, Prepaid 24. Posted via This Website by Sue Bellinger from Cape Town on 1st July 2013
Just a massive thank you to the Prepaid24 staff for their amazing service. I would recommend Prepaid24 to anybody. Their friendly staff are patient and look kindly on silly oversights such as mine. Posted via HelloPeter by Marco Tomasicchio from Johannesburg on 1st July 2013
The Prepaid24 staff assisted me promptly, gave clear instructions/requests and tolerated my stupidity with friendly and clear feedback. You are a Star! Thank you for the prompt and friendly online assistance. Posted via Live Support by Jacoline Botha from Witbank on 29th June 2013
PREPAID24. JUST WANT TO SAY THANK YOU VERY MUCH FOR THE EXTREMELY SWIFT AND PROFESSIONAL ONLINE SERVICE. THE BEST OF ANY COMPANY THIS YEAR!!! Posted via Email Support by SANTIE VAN STADEN from Pietersburg on 27th June 2013
Thank you Prepaid24 for the speedy, efficient and friendly help. Posted via Live Support by Jan-Derick Nel from Pretoria on 26th June 2013
AWESOME service Prepaid24! Much appreciated! Thank you again for the very prompt reply and follow up. Posted via Email Support by Tania Botes from Rustenburg on 26th June 2013
Thank you Prepaid24. You guys really deliver an outstanding service. Beats any online service provider by far! You are a star!!! Posted via Live Support by BERNARD KEMP from Kokstad on 25th June 2013
Prepaid24, your online support service is so much better than that of other institutions - they can learn from you! Posted via This Website by Freda from Pretoria on 25th June 2013
Thank you very much for excellent service. Purchased prepaid electricity via EFT in the morning and didn't received the voucher. Logged onto the site and had the issue resolved within minutes by a consultant. Thank you to Prepaid24 for making life easier as it was always a problem buying and/or getting prepaid electricity. Posted via This Website by Rolf from Pretoria on 25th June 2013
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Prepaid24 News

Prepaid24 - Always available

Not only do we offer you the convenience of being able to transact through us - 24/7, but Prepaid24 now invites you to contact us on


Mobile Application
Download our new mobile app! Apple iPhone or iPad Android Phone or tablet
Some features:
∙ Transact Anywhere - 24/7
∙ Safe and Secure access to Emergency Tokens
∙ Facility to recharge Multiple Devices with a
  single payment
∙ Customised Alerts and Reminders
∙ Your Municipality's Online Status
∙ Purchase History
∙ Previous Tokens bought
  and more....

Please note: Navigate to Live Online Support on the website if you require any assistance.

Blackberry Users

As an alternative to downloading the App from the Google Play store - Visit www.theprepaid24app.com to access the mobile app. Then, to create the mobile app icon on your desktop, please select the BB menu key> Add to home screen > deselect "Mark as Favorite" > select "Add".

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3 Easy Steps - Slide-in
3 Easy Steps

Click here to register

Simply follow these 3 Easy Steps to Register and Buy Prepaid Electricity:
1 Register
Register by only providing your Prepaid Meter number , cell phone number and e-mail address. No names or personal details.
2 Make payment
Note our BANK DETAILS, create beneficiary in your own bank with correct reference: E and your cell number E.g. E0820011001 and make payment to Prepaid24's account for the amount you want to recharge.
Click here to see your bank's details
3 Recharge
Punch the token number that you will receive from us into your meter to recharge your electricity. Prepaid24 will attempt to send your tokens to your cell phone (number used in 2) within the shortest possible time. Most transactions take less than 15 minutes, but because Prepaid24 is reliant on other 3rd parties like municipalities and service providers, Prepaid24 cannot guarantee a set recharge time.) CITY OF CAPE TOWN users ONLY: Take note of the very important procedures to be followed to claim your electricity tokens.Click here to see details
Next time you want to recharge:
Simply follow steps 2 & 3!!!